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Fourth major government projects report published Projects authority head says despite “steady” progress up to April 2016, too many government programmes remain in the low delivery confidence range for an extended period of time Public Services > Central government > News
NAO outlines digital tax service risks facing HMRC Auditor says department’s approach to programme transformation is credible, but adds it must ensure public confidence in online services being developed Public Services > Central government > News

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ERP

Cheshire authorities mull business support procurement link-up
By Neil Merrett
Two councils consider establishing single supplier framework to address their individual finance and HR needs, with a single procurement also under consideration
Applications > ERP > News
Sopra Steria awarded joint police customer contact deal
By Neil Merrett
New agreement with South Yorkshire and Humberside, valued at up to £41m, could support wider service transformation among North East forces
Applications > ERP > News

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CRM

Councils to benefit from Scotland Excel’s customer service framework
By David Bicknell
Civica is one of four companies named to £15m framework offering beneficial rates for councils eyeing channel shift and end-to-end digital transformation
Applications > CRM > News
Windsor & Maidenhead banks on Jadu to replace CRM and eForms
By David Bicknell
Royal Borough adopts cloud platform for digital customer service; it hopes replacing legacy platforms will drive initial savings of £80,000
Applications > Business Applications > News

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Patient Records

Relaunch of withdrawn NHS 24 system to commence next month
By Neil Merrett
Telehealth group says it expects the phased launch of operational system to begin in September with focus on care telephony services; national rollout still intended for late 2017
Public Services > Healthcare > News
Yeovil Hospital hopes TrakCare system will help make it a paperless pioneer
By David Bicknell
Trust is the first of three South-West trusts to deploy TrakCare system; it hopes successful introduction of phase 2 will take it close to HIMSS Stage 7
Management > CIO > News

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Middleware

Whitehall seeks feedback over revised Technology Code of Practice
By Neil Merrett
Responses now being sought on new good practice guidance for Whitehall technology procurement; spend controls also in process of being amended
Public Services > Central government > News
HSCIC seeking supplier to link Health and Justice
By Charlotte Jee
NHS England working on how to replace existing healthcare services in the criminal justice system from June 2016
Applications > Business Applications > News

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SaaS

G-Cloud 8 goes live on the Digital Marketplace
By Neil Merrett
Framework supplier Fujitsu welcomes agreement’s impact on public sector procurement; argues improvements can be made around feedback and local government awareness
Public Services > Central government > News
G-Cloud 8 application deadline extended
By Neil Merrett
Potential suppliers will have additional 48 hours to review revised framework documentation amidst wider debate on how best to evolve cloud service procurement for the public sector
Public Services > Central government > News

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Open Source

GaaP focus at heart of GDS summer recruitment push
Organisation looking to appoint multiple development staff as well as technical architects and an open source leader to support cross departmental work
Public Services > Central government > News
‘GovStrap’ open source kit helps sites replicate GDS website theme
By David Bicknell
OpusVL solution intended to help public sector users cut costs and improve consistency of digital footprint when deploying websites
Public Services > Healthcare > News

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Social Media

Liberal Democrats propose Digital Rights Bill
By Neil Merrett
13 step plan aims to reforms data protection and online privacy through stronger regulator and encryption technologies
Public Services > Central government > News
Socitm: CIOs "vital" to realising 'smart place' potential
By Neil Merrett
ICT heads key to developing 'smart places', while innovation body cites public trust as data sharing hurdle
Public Services > Central government > News

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Geographical Information

Environment Agency picks Fujitsu to deliver key flood warnings
By David Bicknell
Under four-year contract worth £4.6m, Fujitsu will develop system to extend Agency's reach to provide flood warnings through digital channels, including social media
Public Services > Central government > News
London boroughs back common standards-led data approach
By Neil Merrett
Kingston and Sutton ICT lead favours more regional, decentralised approach to data sharing, but sees value of certain national initiatives for purposes like ID assurance
Business > Efficiency > News

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Systems Software

Blockchain could consign Whitehall bureaucracy to scrapheap, argues think-tank
By Neil Merrett
GDS insiders and the Open Data Institute meanwhile continue to urge caution over what potential, if any, distributed ledgers may have in rebuilding certain government services
Public Services > Central government > News
DVLA brakes hard on lost tax disc revenue claims
By David Bicknell
Agency insists move to direct debit payment is largely to blame for revenue shortfall as opposed to the abolition of tax discs fuelling non-compliance
Public Services > Central government > News

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Business Applications

Home Office revises ESN device procurement aims
By Neil Merrett
Fresh PIN issued ahead of further market engagement to obtain devices, accessories and support services with aims to commence procurement from Q2 2017
Applications > Business Applications > News
CCS urged to beef up marketing of Network Services framework
By David Bicknell
Supplier group Innopsis raises concern that although usage of RM1045 is accelerating, the actual revenue generated by the framework is just £60m
Applications > Business Applications > News







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