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Digital Outcomes and Specialists 2 now live on Digital Marketplace

Neil Merrett Published 24 February 2017

Revised agreement is comprised largely of SMEs with overall supplier numbers up 60% on previous iteration of DOS, according to CCS


The second iteration of the Digital Outcomes and Specialists (DOS) agreement has today gone live on the Digital Marketplace with a 60% increase in the number of organisations included compared to the first framework.

According to the Crown Commercial Service (CCS), a total of 2,018 suppliers are included on DOS2 as part of an iterative development process that will see additional changes introduced to the agreement during each new subsequent version of the framework.

According to official statistics on the agreement, 93% of suppliers on DOS2 are classed as small or medium sized enterprises (SMEs). This figure rises to 94% when including micro businesses.

The full breakdown of suppliers on the agreement's four lots is as follows:

  • Digital outcomes 1,586
  • Digital specialists: 1,774
  • User research labs: 85
  • Suppliers of user research participants: 181

In looking ahead, the government has committed itself to undertaking research with organisations that are not included on DOS2.

"We'll be asking all suppliers on Digital Outcomes and Specialists who didn't apply to Digital Outcomes and Specialists 2 to complete a survey so we can gather feedback about their experience of the framework and the service. We'll use all responses to help us iterate and improve," said CCS in a statement on the DOS2 launch.

With DOS2 now live, the first iteration of the framework - itself launched last April as a broader replacement for the defunct Digital Services Framework (DSF) - will no longer be available.

The initial application process for the second iteration of DOS last year was delayed by about a week in order to allow for a further review of the framework's terms.

Although the application process and overall framework agreement for DOS2 was seen as being largely unchanged from those of its predecessor, CCS has previously said that more significant changes may be considered for a third iteration as part of a planning process that started last year.

Related articles:

Digital Outcomes agreement to be extended into 2017 ahead of revamp


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