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CIPFA: commercial focus vital to council service innovation A new report details opportunities to improve authority incomes by profiting from functions including back office expertise sharing; skill base and public perceptions among key challenges Services > BPO > News
Parliament committee sets out delayed digital strategy concerns New report urges clarity over Brexit impact on Whitehall's digital aspirations; improved data and departmental coordination also among core recommendations Public Services > Central government > News

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Shared Service

Fire service spend data published on common national procurement needs
By Neil Merrett
Home Office publishes per unit costs of purchases by 45 organisations across England in bid to encourage collaborative buying; direct comparison of information said to be complicated
Public Services > Blue light > News
GDS eyes need for further API and cloud guidance
By Neil Merrett
Whitehall publishes new Technology Code of Practice that will underpin assessment of department transformation plans; identifies key aims for future revisions
Public Services > Central government > News

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Procurement

Home Office weighs cloud productivity and "end user compute" procurement plans
By David Bicknell
Department looks for supplier and service provider input into its procurement approach
Public Services > Central government > News
Relaunch of withdrawn NHS 24 system to commence next month
By Neil Merrett
Telehealth group says it expects the phased launch of operational system to begin in September with focus on care telephony services; national rollout still intended for late 2017
Public Services > Healthcare > News

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Efficiency

Socitm briefing warns over digital transformation “delusions”
By Neil Merrett
Group argues that standardised and shared development approach is vital to ensure more significant overhauls of service delivery and genuine organisational change
Business > Efficiency > News
Cost uncertainty remains over council GOV.UK Verify adoption
By Neil Merrett
Stakeholders hope to define end-to-end costs of using GDS ID assurance platform to support digital transformation of key local authority services
Business > Efficiency > News

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Transformation

Home Office weighs cloud productivity and "end user compute" procurement plans
By David Bicknell
Department looks for supplier and service provider input into its procurement approach
Public Services > Central government > News
Councils to benefit from Scotland Excel’s customer service framework
By David Bicknell
Civica is one of four companies named to £15m framework offering beneficial rates for councils eyeing channel shift and end-to-end digital transformation
Applications > CRM > News

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Flexible Working

Parliament committee sets out delayed digital strategy concerns
By Neil Merrett
New report urges clarity over Brexit impact on Whitehall's digital aspirations; improved data and departmental coordination also among core recommendations
Public Services > Central government > News
CIPFA: commercial focus vital to council service innovation
By Neil Merrett
A new report details opportunities to improve authority incomes by profiting from functions including back office expertise sharing; skill base and public perceptions among key challenges
Services > BPO > News







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