Information Management In Public Services
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1-15 of 584 results
Creating consumer-grade council services
Citizens want to engage local government services 24 x 7 via mobile apps, easy-to-use web services and chatbots as well as get extra help when they need it  
Business > Transformation > Features
How we are using robotics and intelligent automation
DWP senior product owner Shaun Williamson discusses the robotics work taking place in DWP’s Intelligent Automation ‘garage’
Public Services > Central government > Features
Councils can’t afford to resist the case for cloud
Socitm director Nigel Bragg says a new-found confidence in the stability and resilience of public cloud has facilitated a pragmatic approach whereby new services are developed with a “cloud first” mentality
Infrastructure > Cloud > Features
Digital Factory: The Silver Bullet for Transformation
Nick Pike, VP, OutSystems says the appetite for digital transformation is simply not matching the capacity of IT departments to deliver it. But there is a way forwards: a low-code digital factory delivering multiple apps concurrently in short timeframes
Public Services > Local government > Features
Why agile services matter for local government
Working across departments and building projects step-by-step is key to developing better services which will push forward digital innovation
Public Services > Local government > Features
Local government insight: The Early Adopter of Cloud
Cloud First approach underpins Aylesbury Vale District Council’s transformation
Infrastructure > Cloud > Features
Local government insight: Transformation and the IT team
Cloud shift is spurring transformation in the IT Team at Wiltshire Council. The migration to cloud IT is changing the way the IT team supports the business and provides resources for change, says Stephen Vercella, Head of ICT
Management > CIO > Features
Local government insight: The cloud-first council
Public cloud provides a platform for future transformation at Enfield
Management > CIO > Features
Five key tips for agile working
Follow this advice to help get your organisation agile-fit and innovation-ready
Business > Transformation > Features
Putting Croydon on the digital recruitment map
By David Bicknell
In the first of a two-part interview, Croydon Council chief information officer Matthew Wallbridge explains how the council did things differently in attracting top digital talent to South London
Management > CIO > Features
Local government insight: Clearing the legacy IT hangover
Gareth Pawlett, chief information officer at Cheshire East Borough Council discusses how rationalising Legacy IT provides a platform for change at the council
Infrastructure > Cloud > Features
Collaboration is key to accelerating local government cloud adoption
Andy Powell, chief technology officer at not-for-profit technology company Eduserv, says many councils now accept that cloud represents the future for local government IT, but the pace of adoption remains slower than it could or should be
Infrastructure > Cloud > Features
Innovation to a budget
Innovating is still possible when budgets are under pressure. But getting the right culture place is just as important as making the right technology choices.
Public Services > Central government > Features
Can technology really attract and retain staff?
Ian Hodson, head of reward at the University of Lincoln, discusses how the technology a company uses - and its availability - has become a symbolic aspect of an organisation’s culture
Applications > Business Applications > Features
A modern curate’s egg
EEMA member Mark King argues GDS’ good work behind the scenes in using ‘digital’ as a motivator to improve services has been undermined by a lack of progress in establishing a common infrastructure around ‘identity’
Public Services > Central government > Features
1-15 of 584 results

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