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Hall Time at HMRC
As chief information officer Mark Hall has stepped into big shoes at HMRC. Now he's also masterminding HMRC's strategy as a digital exemplar across government
Applications > Business Applications > Features
Applications > Business Applications > Features
The Valuer's Apprentice
A new ICT apprenticeship scheme created by the Valuation Office Agency is breaking the trail for the rest of government in how to recruit the Facebook Generation
Public Services > Central government > Features
Public Services > Central government > Features
Change is the new normal
Disruptive leadership in technology in local government is not just a challenge for heads of ICT, says Emer Coleman, former deputy director of digital engagement in the Government Digital Service.
Public Services > Central government > Features
Public Services > Central government > Features
Cambridgeshire takes a digital first direction
Cambridgeshire council's IT head Noelle Godfrey tells Gill Hitchcock about expanding the county's PSN, its use of 'bring your own device' and the development of local democracy 'shape your place' websites
Management > CIO > Features
Management > CIO > Features
It's not about IT, it's about the outcomes for the police
Robert Leach, director, police at Capita's justice & secure services business discusses the possibilities from working in partnership with police forces
Services > BPO > Features
Services > BPO > Features
Digital disruption for CIOs
Kelly and Maxwell hail 'watershed' moment as government tries to shift focus from procuring technology to delivering digital services. Charlotte Jee reports.
Public Services > Central government > Features
Public Services > Central government > Features
Govcamp tunes in public sector's digital channel
'Unconference' on London's South Bank fosters drive towards public sector digital agenda
Public Services > Central government > Features
Public Services > Central government > Features
Can Blaenavon shift from coal to shared services?
A resource centre shared by Torfaen and Monmouthshire councils and Gwent police is unique in Wales. But a lack of ICT skills and evidence of savings could hold it back. Gill Hitchcock reports.
Public Services > Blue light > Features
Public Services > Blue light > Features
Kelsey turns up heat on trusts over NHS digital agenda
Commissioning Board director warns NHS that 'journey' to digital data must be quicker than in financial services sector
Business > Efficiency > Features
Business > Efficiency > Features
Digital delivery: a question of resources
FDA general secretary Dave Penman talks to Gill Hitchcock about the challenges of 'digital by default', universal credit and the politicisation of the civil service
Public Services > Central government > Features
Public Services > Central government > Features
Accessible IT at HMRC
John Lamb talks to HM Revenue & Customs about how it is helping deliver 'digital by default' for disabled employees and customers
Public Services > Central government > Features
Public Services > Central government > Features
Opinion: Making innovative use of council assets pays real dividends
The Head of ICT Strategy & Commissioning at Leeds City Council, Dave Maidment, talks about the council's joint venture with its neighbour Bradford Metropolitan Borough Council to deliver a unique 'concession contract' model for wireless services in both cities
Public Services > Local government > Features
Public Services > Local government > Features
The NAO report and PSN - a PSNGB perspective
In a guest article, PSNGB director Neil Mellor says cheaper ICT doesn't necessarily mean better government. A measure of value must be extended to encompass the additional benefits that ICT can enable
Public Services > Blue light > Features
Public Services > Blue light > Features
Are paperless hospitals achievable by 2018?
In a specially commissioned opinion piece Dr Justin Whatling, Chair BCS Health, The Chartered Institute for IT and Luke Readman, Director of Informatics, CIO, Barts Health NHS Trust argue that focusing on the 'when' of electronic patient records technology risks forgetting the 'why'.
Public Services > Healthcare > Features
Public Services > Healthcare > Features
PSN Q&A: realising the ambition
Shared services, the potential for PSN in Norfolk, security assurance, and PSN business cases were on the agenda for our recent PSN Q&A discussion
Public Services > Local government > Features
Public Services > Local government > Features
Hall Time at HMRC
As chief information officer Mark Hall has stepped into big shoes at HMRC. Now he's also masterminding HMRC's strategy as a digital exemplar across government
Applications > Business Applications > Features
The Valuer's Apprentice
A new ICT apprenticeship scheme created by the Valuation Office Agency is breaking the trail for the rest of government in how to recruit the Facebook Generation
Public Services > Central government > Features
Change is the new normal
Disruptive leadership in technology in local government is not just a challenge for heads of ICT, says Emer Coleman, former deputy director of digital engagement in the Government Digital Service.
Public Services > Central government > Features
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