Public Services

Met Police to engage market on how policing support services are provided

Published 06 February 2013

PIN will start process to consider how force can provide more cost effective shared services, including IT, while delivering quality customer service


The Metropolitan Police Service (MPS) has published a prior information notice (PIN) kicking off an engagement process with suppliers to help the force cut its frontline policing support costs.

The engagement process includes the provision of IT such as responsibility for MPS networked systems and technology and IT based solutions.

In a statement, the MPS said that it is engaging with the market so that it can ensure that support services are being provided in the most efficient and effective way and to understand more about current best practice from other organisations, other police forces and external suppliers.

It added that as a publicly funded organisation, it must demonstrate best value for money and ensure that it can provide services that are equal to or better than those which the private sector can offer.

As well as IT, the Met said the elements of service areas in scope for the market engagement include Training (Leadership and Learning Services), Finance, Property, Customer and Commercial, HR, Legal and Procurement services.

The MPS said it will be engaging directly with organisations through a conference, questionnaires, one to ones and clarification meetings. The process is expected to last until 8 March 2013, the Met said, adding that the Mayor's Office for Policing and Crime (MOPAC) is guiding its strategy.

A Met spokesperson said it was too early to say whether or how the Met's plans would integrate with continuing developments within the new Police ICT company within the Home Office. The Police ICT company, created in July last year, is intended to be responsible for the procurement, implementation and management of ICT solutions as well as associated business change.


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