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Devon Police consider Dorset shared ICT plan Decision expected to be taken by end of 2014 on potential ICT collaboration focused on improved cost effectiveness and interoperability Business > Efficiency > News
NAO wants Cabinet Office's ERG to show more savings evidence Auditor applauds efficiency group's sums, but calls for more information-gathering in its day-to-day work Public Services > Central government > News

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Outsourcing

Devon Police consider Dorset shared ICT plan
By Neil Merrett
Decision expected to be taken by end of 2014 on potential ICT collaboration focused on improved cost effectiveness and interoperability
Business > Efficiency > News
Union raises MoJ outsource data protection fears
By Neil Merrett
PCS asks ministry to clarify if outsourcing of its shared service operations to joint venture with Steria breaches data protection laws
Public Services > Central government > News

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BPO

Report raises ethical fears over "limited" outsource contract scrutiny
By Neil Merrett
Independent committee calls on the Cabinet Office to monitor and report possible ethical concerns in public service delivery
Services > BPO > News
Steria rejects Atos bid interest
By David Bicknell
"Friendly" combination with Sopra expected to go ahead
Services > BPO > News

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SIAM

Skills agency awards BAE Systems £35m service integration deal
By David Bicknell
BAE Systems Applied Intelligence contract will deliver services across Skills Funding Agency's nationwide IT estate
Public Services > Central government > News
DECC and BIS downplay IT migration concerns
By David Bicknell
Report of departments' migration worries had queried SME delivery; Cabinet Office reiterates championing of SMEs in reducing Whitehall spend
Public Services > Central government > News

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Support

NAO wants Cabinet Office's ERG to show more savings evidence
By David Bicknell
Auditor applauds efficiency group's sums, but calls for more information-gathering in its day-to-day work
Public Services > Central government > News
DWP returns to Atos for interim work capability support
By Neil Merrett
Atos signs £10m interim contract after earlier buying itself out of agreement as DWP seeks to prevent service disruptions
Public Services > Central government > News

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Managed Service

Agilisys to assist Legal Aid Agency digital overhaul
By Neil Merrett
£5.7m contract will provide Civil Legal Advice (CLA) contact centre services via telephone and digital channels
Public Services > Central government > News
DWP to get Cloud-delivered protective monitoring from CSC
By David Bicknell
Protection delivered "as a service" will help generate £1m savings with increased scope and capability, says DWP
Public Services > Central government > News





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