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DH lists three for Electronic Staff Record deal Decision set to be made by end of the year for key £200m-£400m contract Applications > Business Applications > News
US emulates Whitehall digital service model GDS-like launch coincides with release of White House guides for design and procurement best practice Public Services > Central government > News

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Outsourcing

DH lists three for Electronic Staff Record deal
By David Bicknell
Decision set to be made by end of the year for key £200m-£400m contract
Applications > Business Applications > News
Serco moves forward with UK clinical services exit
Company will see out loss making Suffolk healthcare agreement as it looks for possible expansion into non-clinical NHS services
Public Services > Healthcare > News

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BPO

Report raises ethical fears over "limited" outsource contract scrutiny
Independent committee calls on the Cabinet Office to monitor and report possible ethical concerns in public service delivery
Services > BPO > News
Steria rejects Atos bid interest
By David Bicknell
"Friendly" combination with Sopra expected to go ahead
Services > BPO > News

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SIAM

MOD engages with large and small on Operational Services programme
By David Bicknell
OpIS engagement day in October will offer SMEs opportunity to play part in creating an agile service that can exploit new and emerging technologies
Public Services > National security > News
Enfield SIAM design sets local benchmark
Need for flexibility and strong governance among key considerations informing company’s strategy on local authority SIAM adoption
Public Services > Local government > News

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Support

US emulates Whitehall digital service model
GDS-like launch coincides with release of White House guides for design and procurement best practice
Public Services > Central government > News
Enfield Council makes SIAM service move
Council claims it is first local UK authority to adopt SIAM model in cost efficient IT delivery drive
Public Services > Central government > News

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Managed Service

Agilisys to assist Legal Aid Agency digital overhaul
£5.7m contract will provide Civil Legal Advice (CLA) contact centre services via telephone and digital channels
Public Services > Central government > News
DWP to get Cloud-delivered protective monitoring from CSC
By David Bicknell
Protection delivered "as a service" will help generate £1m savings with increased scope and capability, says DWP
Public Services > Central government > News





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