Services
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Union raises MoJ outsource data protection fears PCS asks ministry to clarify if outsourcing of its shared service operations to joint venture with Steria breaches data protection laws Public Services > Central government > News
NAO wants Cabinet Office's ERG to show more savings evidence Auditor applauds efficiency group's sums, but calls for more information-gathering in its day-to-day work Public Services > Central government > News

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Outsourcing

Union raises MoJ outsource data protection fears
By Neil Merrett
PCS asks ministry to clarify if outsourcing of its shared service operations to joint venture with Steria breaches data protection laws
Public Services > Central government > News
NAO critical of HMRC's "limited success" with Aspire deal
By Neil Merrett
Auditor questions HMRC management of key IT project despite improved customer experience
Public Services > Central government > News

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BPO

Report raises ethical fears over "limited" outsource contract scrutiny
By Neil Merrett
Independent committee calls on the Cabinet Office to monitor and report possible ethical concerns in public service delivery
Services > BPO > News
Steria rejects Atos bid interest
By David Bicknell
"Friendly" combination with Sopra expected to go ahead
Services > BPO > News

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SIAM

Skills agency awards BAE Systems £35m service integration deal
By David Bicknell
BAE Systems Applied Intelligence contract will deliver services across Skills Funding Agency's nationwide IT estate
Public Services > Central government > News
DECC and BIS downplay IT migration concerns
By David Bicknell
Report of departments' migration worries had queried SME delivery; Cabinet Office reiterates championing of SMEs in reducing Whitehall spend
Public Services > Central government > News

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Support

NAO wants Cabinet Office's ERG to show more savings evidence
By David Bicknell
Auditor applauds efficiency group's sums, but calls for more information-gathering in its day-to-day work
Public Services > Central government > News
DWP returns to Atos for interim work capability support
By Neil Merrett
Atos signs £10m interim contract after earlier buying itself out of agreement as DWP seeks to prevent service disruptions
Public Services > Central government > News

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Managed Service

MoJ finalises contractors for offender tagging revamp
By Neil Merrett
"New generation" satellite tagging programme split into four lots as MoJ targets greater project oversight
Public Services > Blue light > News
Phoenix to manage Yorkshire trust's total IT needs
By Neil Merrett
Trust's five year agreement for more agile IT services aims to support self-directed, self-managed care
Public Services > Healthcare > News





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