• Hull turns to Civica for contact centre overhaul

  Deal will target further self service developments to support City of Culture 2017 programme in...
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• CIPFA: commercial focus vital to council service innovation

  A new report details opportunities to improve authority incomes by profiting from functions including back...
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• Norfolk looks to procure ‘joined-up’ social care system

  County council pre-tender urges need for integration of social care system with identity management, local...
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• Hull picks Civica for outsourcing partnership

  Company unveiled as preferred bidder for revenues and benefits deal designed to curb council costs...
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• How Insight is helping Barnet Council make informed decisions

  Barnet Council chief executive Andrew Travers explains the council's use of insight through data to...
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• Expansion of FoI to cover outsourcing remains under “review”

  Minister of state for justice pledges to have all public service delivery contracts subject to...
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• MoD’s DE&S arm to upgrade Phoenix fleet management system

  Tender issued for framework contract worth between £40m and £140m to manage 17,000 vehicles and...
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• Labour’s Digital Review: the emerging themes

  Chi Onwurah MP details the three key talking points that have already emerged from the...
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• Report raises ethical fears over “limited” outsource contract scrutiny

  Independent committee calls on the Cabinet Office to monitor and report possible ethical concerns in...
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• Steria rejects Atos bid interest

  "Friendly" combination with Sopra expected to go ahead
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