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Application Decommissioning in Digital Transformation

While the first generation of digital transformation projects in the public sector tended to focus on the user interface, it is now clear that genuinely sustainable transformation can only be delivered by transforming the processes that lie at the heart of service delivery; inevitably this means taking on the challenge posed by legacy applications and technology. This paper looks at the different options available to organisations that have taken the decision to replace legacy applications, and describes the different strategies they can take in ensuring that the data held in those applications is effectively managed throughout the transformation process. The report outlines a practical set of steps that organisations need to take when managing the decommissioning of legacy applications and provides recommendations and guidance to help projects define an approach that maps effectively onto their requirements.

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