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Analysis
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![Creating consumer-grade council services]()
Creating consumer-grade council services
Users of local government services expect the same kind of service they get from their bank or supermarket. That means mobile applications, easy-to-use web services, automated chatbots and other...
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How we are using robotics and intelligent automation
DWP senior product owner Shaun Williamson discusses the robotics work taking place in DWP’s Intelligent Automation ‘garage’
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Councils can’t afford to resist the case for cloud
Socitm director Nigel Bragg says a new-found confidence in the stability and resilience of public cloud has facilitated a pragmatic approach whereby new services are developed with a “cloud first”...
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Digital Factory: The Silver Bullet for Transformation
Nick Pike, VP, OutSystems says the appetite for digital transformation is simply not matching the capacity of IT departments to deliver it. But there is a way forwards: a low-code...
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![Why agile services matter for local government]()
Why agile services matter for local government
Dealing with digital transformation in an age of shrinking budgets can seem a daunting task. Faced with a blank sheet of paper some organisations, and people, can be paralysed...
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Local government insight: The Early Adopter of Cloud
Cloud First approach underpins Aylesbury Vale District Council’s transformation
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Local government insight: Transformation and the IT team
Cloud shift is spurring transformation in the IT Team at Wiltshire Council. The migration to cloud IT is changing the way the IT team supports the business and provides resources...
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Local government insight: The cloud-first council
Public cloud provides a platform for future transformation at Enfield
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Five key tips for agile working
Follow this advice to help get your organisation agile-fit and innovation-ready
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Putting Croydon on the digital recruitment map
Croydon Council chief information officer Matthew Wallbridge explains how the council did things differently in attracting top digital talent to South London
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